Terms and Conditions
Terms and Conditions
Effective Date: March 14, 2025
These Terms and Conditions (“Agreement”) govern the use of services provided by Optimize Physical Therapy and Wellness, LLC (“the Clinic,” “we,” “our,” or “us”), a cash-based physical therapy clinic specializing in pelvic floor therapy, lymphatic therapy, and orthopedic therapy. By scheduling an appointment, visiting our clinic, or utilizing our services, you (the “Client” or “you”) agree to be bound by these Terms and Conditions. Please read them carefully.
1. Services Provided
The Clinic offers the following services:
- Pelvic Floor Therapy: Treatment for pelvic floor dysfunction, including but not limited to incontinence, pelvic pain, and post-surgical rehabilitation.
- Lymphatic Therapy: Manual lymphatic drainage therapy to improve lymphatic system function and reduce swelling.
- Orthopedic Therapy: Treatment for musculoskeletal injuries, including joint pain, muscle injuries, and post-operative rehabilitation.
- Wellness Services: Treatment approaches that do not require skilled therapy services but serves as a maintenance program or general exercise program
Our services are offered on a cash-based model, meaning payment is due in full at the time of service unless otherwise agreed upon.
2. Eligibility for Services
By scheduling or receiving services from the Clinic, you represent and warrant that:
- You are seeking physical therapy services for personal health reasons and not as part of any investigation or legal action.
- You are not under the influence of any substances that would impair your ability to make informed decisions regarding your care.
- You understand that while physical therapy services may provide significant benefits, outcomes cannot be guaranteed, as each client’s response to treatment varies.
3. Appointment Scheduling and Cancellation Policy
- Scheduling: All appointments must be scheduled through our office or via our online booking platform.
- Cancellation: If you need to cancel or reschedule an appointment, you must notify the Clinic at least [24/48] hours in advance. Failure to provide sufficient notice may result in a cancellation fee, which is $50.00.
- No-Show Policy: If you fail to show up for a scheduled appointment without prior notice, you will be charged a $50.00 no-show fee.
4. Payment and Billing
- Cash-Based Payments: All services are provided on a cash basis. Payment is due at the time of service unless other arrangements have been made in advance. We accept [list of accepted payment methods, e.g., cash, credit card, debit card, etc.].
- Fees: The Clinic’s fees are outlined in the Schedule of Fees provided upon request or on the Clinic’s website. Fees are subject to change, and you will be notified of any updates in advance.
- Insurance: The Clinic does not accept insurance. If you choose to submit claims to your insurance provider, you do so at your own risk. The Clinic is not responsible for any denied claims, reimbursements, or issues with insurance coverage.
5. Confidentiality and Privacy
The Clinic is committed to protecting the privacy and confidentiality of your personal and health information. We comply with applicable privacy laws and regulations, including the Health Insurance Portability and Accountability Act (HIPAA), where applicable.
All personal health information provided by you will only be shared with your consent, or as required by law, or as necessary for the provision of care.
6. Liability and Waiver
- Assumption of Risk: By participating in therapy sessions, you acknowledge that there are inherent risks associated with physical therapy treatment, including but not limited to muscle soreness, discomfort, or injury. You agree to assume full responsibility for any such risks.
- Release of Liability: To the maximum extent permitted by law, you agree to release, indemnify, and hold harmless the Clinic, its employees, and contractors from any and all claims, damages, or injuries arising from your participation in therapy services.
7. Health History and Treatment Consent
By receiving services from the Clinic, you confirm that you have provided an accurate and complete health history to your therapist. You also consent to the treatment methods and techniques offered by the Clinic and understand that treatment may involve manual therapy, exercise prescription, and other interventions as determined by your therapist based on your condition.
If you have any concerns about your treatment, you are encouraged to discuss them with your therapist prior to or during your appointment.
8. Compliance with Clinic Policies
You agree to comply with all Clinic policies and procedures, including those related to scheduling, cancellation, conduct, and payment. The Clinic reserves the right to modify or update these policies as necessary. Any changes will be communicated to you, and your continued use of services constitutes acceptance of such changes.
9. Termination of Services
The Clinic reserves the right to discontinue services to any Client at its sole discretion for reasons including but not limited to:
- Non-compliance with Clinic policies or treatment plans.
- Inappropriate or disruptive behavior that affects the care or safety of other clients or staff.
- Failure to pay for services rendered.
10. Governing Law and Dispute Resolution
This Agreement will be governed by and construed in accordance with the laws of the state of [Insert State]. Any dispute arising out of or relating to this Agreement shall be resolved through [mediation/arbitration] in [Insert City/State]. You agree to submit to the jurisdiction of the courts located in [Insert City/State] for any legal proceedings not subject to alternative dispute resolution.
11. Modification of Terms
The Clinic reserves the right to amend or modify these Terms and Conditions at any time. Any changes will be posted on our website or communicated to you directly. Continued use of our services after such changes constitutes acceptance of the modified Terms and Conditions.
12. Contact Information
For any questions, concerns, or inquiries about these Terms and Conditions, or if you need to contact us for any other reason, please reach out to us at:
Optimize Physical Therapy and Wellness, LLC
400 Lake Saint Louis Blvd Suite 1, Lake St. Louis, MO 63367
314-626-3425
optimizestl@gmail.com
By scheduling an appointment and using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.
mizestl@gmaioptimizestl@gmail.co