At Optimize Pelvic Floor Therapy, your privacy and trust matter deeply to us. We are committed to protecting your personal and health information and handling it in accordance with federal and Missouri state laws.
Information We Collect
We may collect personal and health information that you voluntarily provide, including:
Name, email address, phone number
Appointment requests and intake information
Health history and treatment-related details
Payment and billing information
This information may be collected through our website, scheduling system, intake forms, or during the course of care.
How We Use Your Information
Your information is used only to:
Schedule and manage appointments
Provide pelvic floor and lymphatic therapy services
Communicate with you regarding care, scheduling, or practice updates
Process payments, provide receipts, or issue superbills
Improve the quality and delivery of our services
We do not use your information for unrelated purposes.
Protection of Health Information
Optimize Pelvic Floor Therapy complies with the Health Insurance Portability and Accountability Act (HIPAA) and applicable Missouri privacy laws to protect your personal and protected health information (PHI). We use reasonable administrative, technical, and physical safeguards to ensure your information is secure and accessible only to authorized personnel.
Missouri-Specific Privacy Protections
In accordance with Missouri Revised Statutes §407.1500, we take appropriate steps to protect personal information from unauthorized access. If a data breach involving personal information were to occur, affected individuals would be notified as required by Missouri law.
Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared only:
With your written authorization
When required by law
With secure third-party service providers (such as scheduling, documentation, or payment platforms) solely to support your care and operations.
All third-party services are required to maintain appropriate privacy and security standards.
Website & Online Forms
Information submitted through our website or online forms is used only to respond to inquiries, schedule appointments, or provide requested services. While we take reasonable steps to protect online information, no electronic transmission is completely secure.
Your Rights
You have the right to:
Access your health records
Request corrections to your information
Ask questions about how your information is used or stored
Request a copy of our Notice of Privacy Practices
To exercise these rights, please contact us directly.
Updates to This Policy
If you have questions about this Privacy Policy or how your information is handled, please contact: Optimize Physical Therapy and Wellness Missouri, United States
Contact Information
This Privacy Policy may be updated periodically to reflect changes in legal requirements or practice operations. Updates will be posted on this page.